5:30 AM – Rise and Shine
The day starts early in the service industry. As I grab my first cup of coffee, I’m already checking my tablet for the day’s scheduled appointments. Working at Stegall Heating, Cooling, Plumbing & Electrical means being prepared for anything, as no two days are ever quite the same.
6:45 AM – First Call Preparations
After doing my morning vehicle inspection, I ensure my service truck is fully stocked with the essential parts and tools we commonly need. From pipe fittings to electrical components, being prepared saves valuable time for both us and our customers.
7:30 AM – Morning Service Call
My first appointment is a heating system maintenance check. These preventive services are crucial for helping homeowners avoid major breakdowns during extreme weather conditions. I take pride in thoroughly explaining to customers what I’m checking and why it matters.
Essential Daily Tasks Include:
- Equipment and safety gear inspection
- Customer communication and education
- Problem diagnosis and repair
- Documentation and paperwork
- Continuous learning about new technologies
2:00 PM – Emergency Response
Between scheduled appointments, emergency calls often come in. Today, it’s a broken water heater that needs immediate attention. These urgent situations remind me why we maintain our 24/7 availability – because comfort and safety emergencies don’t wait for convenient times.
5:30 PM – Wrapping Up
As the scheduled day winds down, I ensure all my service reports are complete and my truck is ready for tomorrow. However, being on-call means the day isn’t necessarily over. We’re always ready to respond when our community needs us.
Working in home services requires technical expertise, problem-solving skills, and a genuine desire to help people. Every day brings new challenges and opportunities to make a difference in our customers’ lives, and that’s what makes this career so rewarding.
Remember, whether it’s a routine maintenance check or an emergency repair, our team at Stegall is committed to providing reliable, professional service to keep your home systems running smoothly.